
Winch-out and snowbank recovery in Portland, Maine
Stuck in snow, mud or a ditch? We pull the car back onto firm ground, and if it drives fine, you go.
What is a winch-out, and when is it not a tow?
A winch-out is when a tow truck parks on solid ground and uses its winch cable to pull a stuck car back onto firm pavement. If the car then drives normally, that is the whole job: nothing is hooked up for a tow, and you drive away. Our winch-out service covers cars stuck in snow, slid into a ditch or sunk in soft ground anywhere in Portland, at any hour.
The setup is most of the work. The truck parks where it has grip and a clear line to the car, the cable goes to a proper recovery point on the car rather than a bumper or a suspension part, and the pull is slow and steady while someone at the wheel steers and brakes. The driver picks the angle so the car comes out along a safe path instead of swinging into a curb, a tree or the next car.
A winch-out is not a tow because the car never leaves on the truck. It turns into a tow only if the pull shows damage that makes driving unsafe, and then we quote the tow before anything is hooked up.
Stuck in snow? What a normal Portland winter brings
A normal Portland winter brings 68.7 inches of snow, going by the National Weather Service's 1991-2020 normals for Portland International Jetport. January brings the most, 18.6 inches, and the deepest cold: its normal daily low is 15.6°F and its normal high only 32.4°F.
- Normal yearly snowfall
- 68.7 in
- December
- 14.6 in
- January
- 18.6 in
- February
- 16.6 in
- March
- 13.6 in
That snow piles up in banks along the curb and in plow ridges across driveways, and the slush in the ruts freezes overnight when the day's high barely clears freezing. It is where winch-outs come from: a car that slid nose-first into a snowbank, wheels spinning on packed ice on a side street, a car the plow buried at the curb, or a driveway too slick to climb.
Cold is hard on batteries too. By AAA Northway's figures, a battery at zero degrees has lost roughly 60 percent of its power, while the engine takes twice the normal current to crank, so a car that sat stuck in the cold may also need a jump start. We can do both on the same visit.
Plowed in on a Portland street, or caught by a parking ban?
Get the car free before the plows need the street, because a car in their way can be towed. Portland's code bars parking that hinders City snow removal at any time (Sec. 28-96), and once a declared ban begins at 10 p.m., a car left on an affected street risks a ticket and a tow at the owner's cost.
- Ban hours. A ban runs overnight, 10:00 p.m. until 6:00 a.m., and the City must declare it at least 6 hours before it starts (Sec. 28-97).
- The fine. The City fines a car that is not moved during a ban $130.
- Shovel-out charges. Where a City employee finds that shoveling the car out was reasonable and necessary, Portland's tow ordinance (Sec. 28-122) sets the release charge at $25 if the car was not yet hooked when the owner arrived, or $40 if it was shoveled out and hooked.
- Alerts. Ban notices go out by email and text; to get them, visit portlandmaine.gov/stayconnected or send the word PortlandParkingBan to 38276. The Parking Ban Hotline is 207-879-0300.
We are a private towing company. The City does not use us for its tows, and we take no part in ban enforcement. What we do is pull a plowed-in car free so you can move it yourself before the ban starts. Where to park, the cost of a ban tow and the City's refund rules are all in our guide to parking-ban tow costs in Portland.
Portland publishes a list of places to leave a car during a ban, several garages with a reduced snow-ban rate among them. Moving the car there before the plows come costs less than a winch-out, a fine or a tow.
Can a tow truck pull your car out of a ditch?
Yes. A tow truck can get a car out of a ditch, off a soft shoulder or back up a slick driveway, as long as it can park on solid ground within reach of the car and pull from a safe angle.
Ditches are the harder cases. The car may be tilted, resting on its frame or sitting in water, and it can slide sideways as it comes up the bank. The driver may pull in stages, change the angle partway, or lift one end before pulling. A car that has rolled over, or is hung up on something heavy, is a recovery rather than a simple winch-out, and we quote it as one.
On the highway
If the car slid off the Maine Turnpike or I-295, or any part of it is still in a lane of traffic, call 911 before anything else. The Turnpike's Rule 3-B leaves it to the driver to get a disabled vehicle removed promptly, and its Rule 3-D allows the Turnpike Authority to remove one that is hazardous or in the way of work such as plowing, with the owner paying. State law also lets police have a car removed, at the registered owner's expense, when it gets in the way of snow removal or the normal movement of traffic (29-A section 2069).
In a driveway, a yard or a lot
Driveways that slope toward the street, lawns softened by a thaw and unplowed corners of parking lots all catch cars. These are often the simplest pulls. Tell us whether there is room for the truck to line up with the car, and whether anything is in the way, such as a fence, a mailbox or another car.
For a recovery made without the owner's consent in Portland, the tow ordinance (City Code Sec. 28-122) lets the wrecker add up to $80 when a car is off-road, submerged or rolled over, and $80 an hour after the first hour of a recovery that runs long. If you are the one calling us, you get the price for the whole job on the phone first.
What should you do while you wait for the winch-out?
Stay safe, stay warm and stop trying to drive out. Spinning the wheels digs the tires deeper and polishes the snow under them into ice, which makes the pull harder.
- Do not keep spinning the wheels. Each try digs the car in deeper.
- Do not dig on the traffic side. Work from the side away from passing cars, or stay out of the road entirely.
- Do not push from behind or beside a wheel. A spinning tire throws ice, and a car on a slope can slide.
- Keep the tailpipe clear. If you run the engine for heat, clear the snow from around the exhaust first and open a window a little.
- Hazard lights on whenever the car is anywhere near a road, day or night.
AWD and electric cars
All-wheel drive helps a moving car keep moving, but it cannot lift one that is sitting on its frame or on a shelf of hard-packed snow, and spinning all four wheels only digs four holes. If the car needs a tow after the pull, an AWD car or an EV goes on a flatbed. Subaru of America recommends moving a Subaru on a flatbed, and Tesla's manuals say the same about the Model 3 and the Model Y. A Model Y also uses Tow Mode to hold its parking brake off while the winch draws it onto a flatbed, so keep the key with you.
While a tow truck works at the roadside with its lights on, Maine law tells passing drivers to get out of the lane next to it where they can, or else slow to a careful and prudent speed (29-A section 2054(9)). Since March 3, 2026, a stopped wrecker doing a recovery may also show a sign with amber arrows or the words slow down or move over.
When does a winch-out turn into a tow?
When the car comes out damaged. After the pull, the driver looks the car over with you before you drive off, and if any of these show up, a tow is the safer choice:
- The steering wheel is off center, or the car drifts hard left or right.
- A wheel is bent, a tire has come off its rim, or a tire is losing air.
- Fluid is dripping, or a warning light came on during the slide.
- Something is scraping, hanging down or knocking.
- The car came to rest on its underside, on a rock, a stump or a curb.
A car with wheel or steering damage should not roll on its own wheels, so it goes on a flatbed, which carries all four off the road; the same is true for AWD cars and EVs that need moving. Our page on flatbed towing explains the loading. Either way, the price comes before anything is loaded, and what a tow costs explains what goes into it.
Before you call, have these handy
- The location: an address or nearest corner, the driveway, or the highway, direction and closest exit.
- How it is stuck: snowbank, ditch, mud or ice, how far off the pavement, and whether it is tilted.
- The car: its make, model and year, and if it has all-wheel drive or is electric.
- The key: someone has to steer and brake while the car comes out.
More Portland, Maine towing and roadside help
We send a 24/7 tow truck in Portland for winch-outs across the city, from Munjoy Hill to Stroudwater and North Deering, and in the towns below. Winch-outs are one part of our towing in Portland; the rest is listed here.
Jump Starts
Cold, dead batteries brought back to life on the spot.
Learn moreFlatbed & Long-Distance Towing
For cars that come out damaged, and for AWD cars and EVs.
Learn moreCollision Towing
When a slide ends in a crash, towing to your shop.
Learn moreTurnpike & I-295 Breakdowns
What to do when a car stops on the highway.
Learn moreRoadside Assistance
Keys locked in, a flat or an empty tank, sorted at the roadside.
Learn moreTowing Services
Everyday tows in Portland and nearby towns, day or night.
Learn more
Frequently asked questions
How much does a winch-out cost in Portland?
You get the price on the phone, before any truck is dispatched. The price depends on how the car is stuck, how far it is from solid ground and whether it needs more than one pull. If it has to become a tow, we give you that price before anything is hooked up.
Is a winch-out the same as a tow?
No. A winch-out pulls the car back onto firm ground and you drive away; a tow carries it somewhere else. The only time it becomes a tow is when the car comes out too damaged to drive safely.
Can you pull my car out of a snowbank before a parking ban?
Yes. We can pull a plowed-in car free so you can move it before the ban starts at 10 p.m. We are not the City's tow contractor, so we do not tow cars for ban enforcement.
Should I keep trying to drive out of the snow?
No. Spinning the wheels digs the tires deeper and turns packed snow into ice, which makes the pull harder. Stop, straighten the wheels and phone us for a pull.
Can you winch out an AWD car or an EV?
Yes. The pull is the same, and if the car then needs a tow, it goes on a flatbed, the transport that both Subaru of America (for Subarus) and Tesla (for the Model 3 and the Model Y) recommend. Keep the key with you, because a Model Y uses Tow Mode to hold its parking brake off while it is winched onto a flatbed.
How much snow does Portland get?
68.7 inches in a normal year, based on National Weather Service normals for 1991-2020 at Portland International Jetport. January is the snowiest month, with 18.6 inches, and the coldest, when the normal daily low is 15.6°F.
Need a winch-out in Portland right now?
Tell us the spot and how the car is stuck, and we send a truck set up to pull it out.
- Where it is - street, driveway or highway exit
- How it is stuck - snowbank, ditch, mud or ice
- What the car is, and whether it is AWD or an EV
- The key, so someone can steer as it comes out